Shipping & Returns Policy

Thank you for shopping at Ancient Soap, an online store offering all-natural soap products. We offer a 100% money back guarantee on your first order if you are not completely satisfied. strive to provide you with exceptional customer service and a seamless shopping experience. This Shipping and Returns Policy outlines the terms and conditions regarding shipping, delivery, and returns for purchases made on our website. By making a purchase from Ancient Soap, you agree to comply with the terms stated below.

  1. Shipping Information:

1.1 Shipping Locations: We currently offer shipping within the Untied States and Canada and may expand to additional regions in the future. Please note that certain remote areas or international locations may have limited or restricted shipping options.

1.2 Order Processing Time: Upon receiving your order, we strive to process and ship it as quickly as possible. Order processing typically takes 1-2 business days.

1.3 Shipping Methods and Estimated Delivery Times: We offer several shipping methods to accommodate your needs. The available shipping options and their estimated delivery times will be presented to you during the checkout process. Please note that these estimated delivery times are provided by the shipping carriers and are not guaranteed. Delays may occur due to unforeseen circumstances beyond our control.

1.4 Shipping Charges: Shipping charges are calculated based on the total weight of your order and the selected shipping method. The shipping costs will be displayed during the checkout process before you complete your purchase.

1.5 Shipment Tracking: Once your order is shipped, you will receive a shipment confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through the carrier's website.

1.6 Failed Delivery Attempts: If the shipping carrier attempts delivery but is unsuccessful, they may leave a delivery notification or contact you to arrange an alternative delivery time. It is your responsibility to ensure that the shipping address provided during checkout is accurate and that someone is available to receive the package.

  1. Returns and Exchanges:

2.1 Return Eligibility: We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns or exchanges within 30 days from the date of delivery. We offer a full refund, no questions asked on your first purchase if you are not completely satisfied. 

2.2 Damaged or Defective Items: If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. We may require photographic evidence of the damage or defect. We will gladly replace the item or provide a refund, including any associated shipping costs.

  1. Contact Us: If you have any questions, concerns, or requests regarding our Shipping and Returns Policy, please contact us at:


 Phone: 614-427-3278

Thank you for choosing Ancient Soap. We appreciate your business and are committed to ensuring your full satisfaction.

Here's how it works!

  1. Choose how many bars you would like to receive each month:

2. Choose your favorite scents.

3. Enjoy the luxury of having your favorite soaps automatically shipped to your front door!

Subscription Notes:

  • You can make changes or cancel your order at any time by going into your account (my account) and updating your order.
  • Subscriptions are shipped next business day and are reoccurring every month.
  • Once your order has shipped, you will receive an email notification with the tracking info for your subscription.